Enablement / Instructional Design Portfolio
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OpenText
OpenText
Developed comprehensive eLearning courses in Articulate Rise, including a six-course soft skills series, onboarding courses, and policy updates, incorporating marketing materials and knowledge checks, resulting in high engagement from employees.Â
Developed comprehensive eLearning courses in Articulate Rise, including a six-course soft skills series, onboarding courses, and policy updates, incorporating marketing materials and knowledge checks, resulting in high engagement from employees.Â
Created custom graphics, course brochures, completion certificates, and course thumbnails using Adobe Photoshop and Adobe XD for various eLearning and marketing projects.
Created custom graphics, course brochures, completion certificates, and course thumbnails using Adobe Photoshop and Adobe XD for various eLearning and marketing projects.
Designed and created high-impact playbooks in Adobe InDesign for various product offerings and customer management scenarios, which became standard resources highlighted in departmental meetings and praised for their practical value.
Designed and created high-impact playbooks in Adobe InDesign for various product offerings and customer management scenarios, which became standard resources highlighted in departmental meetings and praised for their practical value.
Built and redesigned departmental websites using WordPress, HTML5, CSS, and Adobe XD, transforming them into resource hubs and onboarding tools that received commendations from department heads and web developers.
Built and redesigned departmental websites using WordPress, HTML5, CSS, and Adobe XD, transforming them into resource hubs and onboarding tools that received commendations from department heads and web developers.
Produced a wide range of training and overview videos using Camtasia and Vyond, including walkthroughs, policy updates, and microvideos, achieving high user ratings and setting new standards for video accessibility and professionalism.
Produced a wide range of training and overview videos using Camtasia and Vyond, including walkthroughs, policy updates, and microvideos, achieving high user ratings and setting new standards for video accessibility and professionalism.
Created cohesive team branding with logos, email templates, playbooks, video thumbnails, course thumbnails, and marketing brochures, significantly enhancing the visual identity and consistency of team communications.
Created cohesive team branding with logos, email templates, playbooks, video thumbnails, course thumbnails, and marketing brochures, significantly enhancing the visual identity and consistency of team communications.
Automox
Automox
Redesigned the company's internal university site on the Skilljar LMS, aligning it with current branding standards using Adobe XD and Dreamweaver, custom CSS, and HTML, including new thumbnails, responsive site banners, course completion certificates, and custom course pages.
Redesigned the company's internal university site on the Skilljar LMS, aligning it with current branding standards using Adobe XD and Dreamweaver, custom CSS, and HTML, including new thumbnails, responsive site banners, course completion certificates, and custom course pages.
Developed highly praised motion graphic intro and outro templates for all educational videos and converted still image titles into animated motion graphic titles.
Developed highly praised motion graphic intro and outro templates for all educational videos and converted still image titles into animated motion graphic titles.
Created several new eLearning courses with Articulate Rise, walking users through various processes and tools, and updated outdated courses showcasing the company's main tools and SaaS site.
Created several new eLearning courses with Articulate Rise, walking users through various processes and tools, and updated outdated courses showcasing the company's main tools and SaaS site.
Produced numerous videos detailing various processes and tools, enhancing video quality with motion graphics, and created team guides on how to use the implemented tools.
Produced numerous videos detailing various processes and tools, enhancing video quality with motion graphics, and created team guides on how to use the implemented tools.
Ticketmaster
Ticketmaster
Developed a comprehensive IT training program from scratch, including ILTs, documentation, guides, and videos, significantly enhancing training quality and accessibility for field techs and clients.
Developed a comprehensive IT training program from scratch, including ILTs, documentation, guides, and videos, significantly enhancing training quality and accessibility for field techs and clients.
Built and launched a responsive international support website using Salesforce's Lightning Builder with custom HTML and CSS, serving over 20 countries and achieving 45K-50K monthly page views, including a French version for Canadian clients.
Built and launched a responsive international support website using Salesforce's Lightning Builder with custom HTML and CSS, serving over 20 countries and achieving 45K-50K monthly page views, including a French version for Canadian clients.
Created a 7.5-minute 2.5D animated video outlining the ticketing process using Adobe After Effects, Adobe Premiere, Camtasia, and Adobe Illustrator, which received high praise from the client as "nothing short of AMAZING."
Created a 7.5-minute 2.5D animated video outlining the ticketing process using Adobe After Effects, Adobe Premiere, Camtasia, and Adobe Illustrator, which received high praise from the client as "nothing short of AMAZING."
Produced various high-impact videos for global town halls and industry exhibitions, including departmental roles, client benefits, and interview-style videos, earning a Rockstar Award for outstanding work and ongoing use in company presentations.
Produced various high-impact videos for global town halls and industry exhibitions, including departmental roles, client benefits, and interview-style videos, earning a Rockstar Award for outstanding work and ongoing use in company presentations.
Developed detailed step-by-step guides in Adobe InDesign, one-sheet guides in Adobe Illustrator, and rebuilt a company style guide template to ensure compatibility across Mac and Windows PCs, supporting both English and French versions for Canadian clients.
Developed detailed step-by-step guides in Adobe InDesign, one-sheet guides in Adobe Illustrator, and rebuilt a company style guide template to ensure compatibility across Mac and Windows PCs, supporting both English and French versions for Canadian clients.
Created over 100 instructional screencast videos, sizzle reels, and motion graphic presentations, using Premiere and Camtasia, for webinars, product demos, training, and promotional content, inspiring third-party collaboration requests.
Created over 100 instructional screencast videos, sizzle reels, and motion graphic presentations, using Premiere and Camtasia, for webinars, product demos, training, and promotional content, inspiring third-party collaboration requests.
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